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🛒 ORDERING & PAYMENT RELATED FAQS
Below are some of are common questions about Ordering & Payment
Q: How do I place an order?
A: Super simple! Just browse our site, add your faves to cart, and head to checkout. You can shop as a guest or create an account for faster future orders.
Q: What payment methods do you accept?
A: We accept Credit/Debit Cards, UPI, Net Banking, Wallets (Paytm, PhonePe, etc.), and Cash on Delivery (COD) in most locations.
📦 SHIPPING & DELIVERY RELATED FAQS
Below are some common questions about Shipping & Delivery
Q: Do you ship across India?
A: Yes, we deliver pan-India! From metros to small towns—we’ve got you covered.
Q: How long does delivery take?
A: Orders typically arrive in 2–7 business days, depending on your location. You’ll receive tracking details once your order ships.
Q: How do I track my order?
A: You’ll get a tracking link via SMS/email once your order is dispatched. You can also log in to your ME-ON account to check the status.
💄 PRODUCTS & INGREDIENTS RELATED FAQS
Below are some common questions about Products & Ingredients
Q: Are your products safe for all skin types?
A: Yes! Our formulas are gentle, dermatologically tested, and designed to suit Indian skin types and climate. But if you have sensitive skin or specific allergies, do check the ingredient list before use.
Q: Are ME-ON products cruelty-free and vegan?
A: Absolutely! We’re proudly cruelty-free and offer many vegan-friendly options. No animal testing—ever.
🔁 RETURNS & REFUNDS RELATED FAQS
Below are some common questions about Returns & Refunds
Q: Can I return or exchange a product?
A: We only accept returns if you received a wrong, damaged, or defective item. Due to hygiene reasons, we can’t take back opened/used cosmetics.
Q: How do I request a return or refund?
A: Email us at support@meoncosmetics.com within 2 days of delivery with photos / videos and your Order ID. We’ll sort it out ASAP.
Q: How will I get my refund?
A: Refunds are processed within 7–10 business days via your original payment method. COD refunds are done via UPI or bank transfer.
🎁 OFFER & DISCOUNTS RELATED FAQS
Below are some common questions about Offers & Discounts
Q: How do I use a promo code?
A: Enter your code at checkout and hit “Apply.” One code per order, and they can’t be combined with other offers.
Q: Do you offer gift cards or gift wrapping?
A: Not yet—but we’re working on it! Stay tuned for gifting options soon.
📧 CONTACT & SUPPORT RELATED FAQS
Below are some common questions about Contact & Support
Q: How do I contact ME-ON customer care?
A: We're always here for you!📧 Email: support@meoncosmetics.com
Q: Where can I follow you for updates?
A: Join our beauty fam on Instagram [@meoncosmeticsindia], and YouTube . We share product launches, makeup tips, and lots of glow-up inspo.
